Actionable Feedback Policy – How JMurrayAthletics Collects and Responds to Your Feedback

At JMurrayAthletics, our Actionable Feedback Policy ensures that readers, athletes, event promoters, and customers have a clear and accessible way to share feedback that directly shapes our reporting, coverage, products, and community engagement. Transparency and responsiveness are core principles of our brand, and this policy explains exactly how we listen, respond, and improve.

How We Collect Feedback

We invite the public to share thoughts, concerns, questions, and suggestions through multiple channels designed to be easy and accessible:

1. Website Contact Forms

Visitors can submit direct feedback through our official contact form on JMurrayAthletics.com.
Internal Link suggestion:
➡️ Link to: Get Media Coverage
➡️ Link to: About Us

2. Social Media Platforms

We actively monitor feedback on:

All social replies and messages are reviewed by our editorial team.

3. Email Communication

Feedback may be submitted directly via:
📧 Socialmedia.jmurrayathletics@gmail.com
Calls for corrections, clarification, or support are routed promptly to the appropriate team member.

4. Community Engagement at Events

Because JMurrayAthletics attends as many combat sports and fitness events as possible, we often receive direct, in-person input from athletes, coaches, and promoters.
This real-time commentary is included in our internal feedback logs.


How We Respond to Feedback

Timely Acknowledgement

Our team aims to review and respond to all messages within 48–72 hours.

Prioritization Based on Impact

Feedback is categorized as:

  • Corrections (high priority)
  • Suggestions for coverage
  • Customer support for shop purchases (High Priority)
  • Viewer/reader experience improvements
  • General comments

Corrections & Transparency

If a story requires correction or clarification:

  • We investigate promptly
  • We contact affected individuals when appropriate
  • We update the article with a transparent note

This aligns with our Publishing Principles and our Editorial Standards.


How Feedback Improves JMurrayAthletics

Feedback directly shapes:

  • How we cover events
  • What athletes or gyms we highlight
  • What product reviews we prioritize
  • How we improve our user experience
  • How we refine the JMA Shop offerings
  • What topics we explore across fitness, martial arts, and outdoor travel

Your feedback makes our platform stronger, more accurate, and more community-driven.


Our Commitment to Transparency

Our Actionable Feedback Policy is rooted in accountability. We publish clear information about:

  • Who owns JMurrayAthletics
  • How we fund the site
  • How we maintain independence
  • How we protect privacy
  • How we use AI responsibly

Internal link suggestions:
➡️ Ownership & Funding Transparency
➡️ Publishing Principles
➡️ AI Ethics Policy


Final Invitation for Feedback

JMurrayAthletics thrives when our community is engaged and honest with us. Whether you’re a reader, athlete, promoter, subscriber, or customer, your voice matters.

If you have thoughts to share, questions to ask, or improvements to suggest — we want to hear from you.

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